Don't panic, take some initial steps then call us straight away. The faster a stain is treated the more chance we have to treat it. But take some initial steps......
Grab a soft cloth or paper towel and begin blotting the stain. Resist the urge to begin scrubbing furiously. Your goal is to absorb as much of the liquid as possible. Rubbing or scrubbing will only spread the stain to a larger area and could damage the pile. Place the cloth or towel over the stain and blot lightly. Repeat with clean, dry cloths until the majority of the liquid is absorbed. Avoid pressing the towels until you can no longer absorb liquid from the surface of the stain. At that point, begin applying small amounts of pressure until no more liquid is absorbed by clean towels.
Soap and water is the best way to clean any stain, right?
Water will damage certain fibers, making the stain appear even worse than it does right now. If your carpet or rug is wool or a wool blend, this is especially true, but water can even damage certain cotton fibers often found in carpet. Worst of all, water will dilute the stain that is already in the fibers of the rug or carpet and make it spread even larger.
Whether the stain remover comes in a spray bottle or is made from household ingredients, chemicals mixed with wet stains can ruin the carpet or rug if not used correctly. This is especially common when these chemicals are mixed with heat or sunlight from open doors and windows or vacuum cleaners. Club soda might be great for getting red wine out of your shirt, but remember – club soda is mostly water and water can ruin your flooring. White vinegar might be amazing at cleaning stains from grout, but vinegar also acts as a natural bleaching agent that could damage your carpet. Even so-called “carpet cleaner” may not be safe for your flooring and, when misapplied, can make the stain worse.
Professional cleaners have the knowledge, skill, and resources to treat most stains from most surfaces. Armed with chemicals that are appropriate for your carpet we can tackle the stain in the correct way.